A commercial building permit in Charlotte, NC is required for any new construction, renovation, addition, or demolition of a commercial building. Permits are issued by Mecklenburg County Code Enforcement through the POLARIS online portal. Commercial building permit fees are calculated at approximately $10-$15 per $1,000 of construction value. Commercial permits take 4-12 weeks depending on project complexity. Contact We Build for permit assistance on your project.
Charlotte / Mecklenburg County Permitting Overview
Building permits in Charlotte are administered by Mecklenburg County Code Enforcement, which serves all municipalities in the county including the City of Charlotte, Huntersville, Cornelius, Davidson, Mint Hill, Matthews, and Pineville. The single-county system means that whether your project is in Uptown Charlotte, Ballantyne, or Lake Norman, you are dealing with the same agency, the same fee schedule, and largely the same process.
Mecklenburg County adopted the 2018 North Carolina State Building Code (which is based on the International Building Code) along with the 2017 National Electrical Code. These codes establish the minimum standards for construction, and local amendments may apply for certain occupancy types or geographic areas. The Charlotte-Mecklenburg Land Development Standards Manual (CLDSM) governs site development work including grading, stormwater, erosion control, and utility connections - a separate but parallel process that many commercial projects must navigate simultaneously with the building permit.
The county's online permitting platform is called POLARIS (accessible through the Mecklenburg County website at permits.mecknc.gov). POLARIS handles most permit applications, plan submissions, correction letters, fee payments, and inspection scheduling. Walk-in services are available at the Hal Marshall Services Center at 700 N. Tryon Street in Charlotte, though the county increasingly routes applicants through the online portal first.
Key Agencies Involved in Charlotte Permitting
- Mecklenburg County Code Enforcement - Primary permitting authority for building, electrical, plumbing, mechanical, and fire protection permits. Conducts inspections and issues certificates of occupancy.
- Charlotte-Mecklenburg Planning Department - Handles zoning approvals, rezoning petitions, conditional use permits, and subdivision plats. Often a prerequisite step before Code Enforcement will accept a permit application for new construction or change of use.
- Charlotte-Mecklenburg Land Development - Reviews and approves site development plans for grading, stormwater management, erosion control, and utility connections for commercial and multi-family projects.
- Charlotte Fire Department - Reviews fire suppression system plans, conducts fire inspections, and issues fire certificates of occupancy for commercial buildings. While part of the coordinated review process, the fire department operates independently from Code Enforcement.
- North Carolina Department of Transportation (NCDOT) - Required for driveway access permits and any work within state road right-of-way, which applies to many commercial projects along major arterial roads in the Charlotte area.
- Charlotte-Mecklenburg Utilities (CMU) - Water and sewer tap permits and service connections are handled separately through CMU, not through Code Enforcement. Water and sewer extensions may require additional review and agreements.
Types of Permits Required
Most construction projects in Charlotte require multiple permits rather than a single all-inclusive permit. Understanding which permits apply to your project prevents delays caused by discovering mid-construction that additional permits are needed.
Building Permit
The building permit is the primary permit for structural work, framing, foundations, exterior envelope, roofing, and general construction. For tenant upfits and interior renovations, the building permit also covers non-structural interior work including partitions, ceilings, doors, and finishes. The building permit fee is based on the valuation of the project and encompasses the overall plan review process for life safety and structural compliance.
Electrical Permit
Any work on electrical systems - new wiring, panel upgrades, adding circuits, relocating outlets, installing lighting, or modifying service entrance equipment - requires a separate electrical permit. Electrical permits are issued to licensed electrical contractors (not general contractors), so your GC must engage a licensed electrician who will pull the electrical permit under their license. Fees are typically structured as a base charge plus per-circuit or per-fixture charges.
Plumbing Permit
New plumbing, drain-waste-vent work, water supply piping, fixture installations (sinks, toilets, floor drains), and water heater replacements all require plumbing permits. Like electrical, plumbing permits are issued to licensed plumbing contractors. Projects that involve moving or adding bathroom fixtures often trigger requirements for updated plumbing plans stamped by a licensed engineer.
Mechanical Permit
HVAC system installation, replacement, modification, and ductwork changes require mechanical permits. This includes rooftop units (RTUs), split systems, exhaust fans, kitchen hood systems, and commercial refrigeration in food service projects. Mechanical permits are issued to licensed HVAC contractors.
Fire Protection / Sprinkler Permit
New fire sprinkler systems, modifications to existing sprinkler systems, and fire alarm systems require separate permits reviewed and inspected by the Charlotte Fire Department. Sprinkler permits require plans prepared by a licensed fire protection engineer or sprinkler contractor and are calculated based on the number of sprinkler heads. Commercial projects that change occupancy classification often trigger requirements to bring sprinkler coverage up to current code, which can significantly impact project costs and timelines.
Demolition Permit
Demolition of structures or substantial portions of structures requires a demolition permit. For commercial projects, demolition permits require asbestos survey documentation - North Carolina law prohibits demolition of any structure built before 1985 without a prior asbestos inspection by a licensed asbestos inspector. Demolition permits also require notification to the county and may involve coordination with utility companies for service disconnection.
Sign Permit
Building signage, monument signs, and pole signs require separate sign permits from the Charlotte-Mecklenburg Planning Department. Sign permits are governed by the Unified Development Ordinance (UDO) and are separate from the building permit process. Historic districts and certain zoning districts impose additional sign restrictions that must be reviewed before design is finalized.
Land Development / Grading Permit
Site work including grading, land clearing, erosion and sedimentation control, stormwater infrastructure, and utility extensions requires a grading or land development permit from Charlotte-Mecklenburg Land Development. This permit is separate from the building permit and often runs on a parallel timeline. Projects disturbing more than one acre also require a NPDES Construction General Permit from the North Carolina Department of Environmental Quality. Charlotte's post-construction stormwater requirements apply to commercial projects that disturb more than half an acre, requiring stormwater management facilities (detention ponds, bioretention areas, permeable pavement, or similar BMPs) designed to meet the Charlotte Land Development Standards Manual.
Commercial Permit Process Overview
Commercial permitting in Mecklenburg County follows a more rigorous path than smaller-scale work. Understanding what the county expects from a commercial submittal helps owners and contractors avoid the most common delays.
Plan Review Requirements
Commercial projects almost universally require drawings prepared and stamped by licensed design professionals. The North Carolina licensing laws require that architectural drawings for commercial buildings be prepared by a licensed architect, and structural drawings be prepared by a licensed structural engineer. Electrical, plumbing, and mechanical design documents for commercial projects above certain thresholds must be prepared by licensed engineers in those respective disciplines. This design professional requirement adds both cost and time to the front end of commercial permitting but results in a more complete and code-compliant submittal that moves through plan review faster.
Plan Review Disciplines
Commercial plan review involves multiple disciplines reviewing the same set of documents in parallel: architectural, structural, electrical, plumbing, mechanical, fire protection, zoning, and sometimes accessibility (ADA compliance). Each discipline can independently issue correction comments, and all disciplines must approve before the permit is issued. This parallel review can compress the calendar when submittals are clean - and stretch it considerably when revisions are needed.
Occupancy Classifications and Life Safety
Commercial construction is governed by occupancy classifications defined in the International Building Code - Business (B), Mercantile (M), Assembly (A), Institutional (I), Industrial (F), Storage (S), and others. Each occupancy classification carries different requirements for fire-resistance ratings, means of egress, sprinkler systems, occupant load calculations, and accessibility. A change of occupancy - for example, converting a former warehouse to an office use - triggers a full code compliance review of the existing building for the new occupancy class, which can uncover significant upgrade requirements.
ADA and Accessibility
Commercial construction must comply with both the federal Americans with Disabilities Act (ADA) and the North Carolina Accessibility Code. For renovations and tenant upfits, the "path of travel" requirement means that improvements to an area of the building may trigger requirements to upgrade accessible routes, parking, restrooms, and entrances throughout the project area up to 20% of the total project cost. This ADA path of travel cost is frequently overlooked in commercial renovation budgets. We Build's team addresses accessibility compliance proactively during pre-construction to avoid budget surprises during permit review.
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Get a Free ConsultationStep-by-Step Permit Application Process
Understanding the sequence of steps in the Charlotte permitting process allows project teams to plan realistic schedules and avoid common pitfalls that add weeks or months to timelines.
Pre-Application Research
Before preparing any permit documents, verify zoning compliance for the proposed use. The Charlotte-Mecklenburg Unified Development Ordinance (UDO) governs what uses are permitted in each zoning district. Check the Charlotte-Mecklenburg Planning Department's zoning map and, for any questions about use interpretation, submit a zoning verification letter request. For new construction or change of use, a pre-application conference with Planning and/or Code Enforcement can identify potential issues before design dollars are committed.
Design and Document Preparation
Engage licensed design professionals to prepare construction documents. For commercial projects, this typically includes architectural floor plans, reflected ceiling plans, exterior elevations, door and hardware schedules, finish schedules, life safety plans, structural drawings, and MEP (mechanical, electrical, plumbing) drawings. For tenant upfits with existing landlord-provided base building systems, the design documents focus on the tenant's improvements and the connections to existing infrastructure.
Construction documents for commercial projects should be complete before permit submission. Incomplete submittals are a leading cause of plan review delays - reviewers frequently issue correction letters requesting information that was simply missing from the initial submittal.
Create POLARIS Account and Submit Application
Applications are submitted through the POLARIS portal at permits.mecknc.gov. Create an account, then initiate a new permit application. You will need to provide:
- Property address and parcel identification number (PIN)
- Owner name and contact information
- General contractor company name, license number, and qualifier information
- Project description and scope of work
- Estimated construction cost (used to calculate permit fees)
- Occupancy classification and construction type
- Square footage of work area
Upload construction documents in PDF format. Mecklenburg County has specific file naming conventions and size requirements for uploaded documents - review the county's document preparation guide before uploading to avoid automatic rejection.
Plan Review
Once submitted, the application enters the plan review queue. Reviewers in each discipline will examine the documents for code compliance. When reviewers identify issues, they enter correction comments (called "blocker issues" in POLARIS) that must be addressed before the permit can be issued. The review cycle looks like this:
- Initial review by each discipline (1 to 4 weeks depending on project complexity and current backlog)
- Correction letter issued if issues found
- Design team prepares response and revised documents
- Resubmittal uploaded to POLARIS
- Review of resubmittal (typically faster than initial review)
- Additional correction cycles if needed
- All disciplines approve
Fee Calculation and Payment
Once all plan review disciplines approve the documents, POLARIS calculates permit fees based on the project valuation and scope. Fees must be paid online through POLARIS before the permit is issued. Permit fees for large commercial projects can be substantial - budget for this cash outlay before permit issuance, as it is typically due in full before the permit is released.
Permit Issuance and Posting
After fee payment, the building permit is issued digitally through POLARIS and can be downloaded and printed. North Carolina law requires the permit to be posted at the job site in a conspicuous location throughout construction. Inspectors will check for the posted permit at each inspection visit.
Inspections During Construction
The Mecklenburg County Code Enforcement inspection process requires inspections at key milestones throughout construction. Required inspections vary by project type but commonly include:
- Footing inspection (before concrete pour)
- Foundation inspection
- Framing inspection (before insulation or drywall)
- Rough-in inspections for electrical, plumbing, and mechanical (before concealment)
- Insulation inspection
- Fire protection inspection (sprinkler rough-in and hydrostatic test)
- Electrical service inspection
- Final inspections for each trade
- Final building inspection
Inspections are scheduled through POLARIS. Inspectors typically arrive within a 4-hour window on the scheduled date. Failed inspections require correction and re-inspection, which can add days or weeks to the schedule if not managed proactively. Experienced GCs sequence work to have inspections pass on the first attempt.
Certificate of Occupancy
The final step is issuance of the Certificate of Occupancy (CO), which authorizes the building or space to be occupied for its permitted use. For commercial projects, the CO is issued after all final inspections pass across all disciplines - building, electrical, plumbing, mechanical, and fire. A Temporary Certificate of Occupancy (TCO) may be available for projects where minor punch-list items remain outstanding, allowing the business to open while final work is completed, subject to Code Enforcement approval.
Permit Costs and Fee Structure
Mecklenburg County permit fees are established by the county fee ordinance and updated periodically. The following provides a practical overview of the fee structure as it applies to commercial projects in the Charlotte area. Always verify current fees with Mecklenburg County Code Enforcement, as fees are subject to change.
Building Permit Fees
The building permit fee is calculated based on the declared valuation of the project. The current fee structure is approximately $10 to $15 per $1,000 of construction value, with a minimum permit fee. For example:
| Project Value | Estimated Building Permit Fee |
|---|---|
| $50,000 | $500 - $750 |
| $200,000 | $2,000 - $3,000 |
| $500,000 | $5,000 - $7,500 |
| $1,000,000 | $10,000 - $15,000 |
| $5,000,000 | $50,000 - $75,000 |
Note: The declared project valuation must reflect the actual cost of construction. Undervaluing a project to reduce permit fees is a permit violation and can result in permit revocation and fines.
Trade Permit Fees
Electrical, plumbing, and mechanical permits carry their own fee structures, typically combining a base fee with per-unit charges:
| Item | Cost Range |
|---|---|
| Electrical: Base fee of | $50 to $100, plus per-service, per-circuit, or per-panel charges. A commercial tenant upfit with a 400-amp electrical service and 40 circuits might generate $500 to $1,500 in electrical permit fees. |
| Plumbing: Base fee plus per-fixture charges (typically | $15 to $25 per fixture). A restaurant with 10 plumbing fixtures might generate $300 to $600 in plumbing permit fees. |
| Mechanical: Base fee plus per-unit or per-system charges. An HVAC replacement with 4 rooftop units might generate | $400 to $800 in mechanical permit fees. |
| Fire Sprinkler: Base fee plus per-head charges. A 5,000 SF office with 50 sprinkler heads might generate | $500 to $1,000 in fire protection permit fees. |
Plan Review Fees
For most commercial projects, plan review fees are bundled into the building permit fee. However, complex projects or those requiring expedited plan review may be assessed additional plan review fees. Mecklenburg County offers an expedited plan review program for projects that qualify, which can accelerate the review timeline at additional cost.
Land Development Fees
Site development work (grading, stormwater, erosion control) is permitted separately through Charlotte-Mecklenburg Land Development. Land development permit fees are based on the acreage disturbed and the complexity of the stormwater management system. A commercial project disturbing 2 acres with a stormwater detention pond might generate $3,000 to $8,000 in land development fees, not including the engineering design costs for the stormwater system itself.
Total Permit Cost Budget for Commercial Projects
When budgeting for a Charlotte commercial construction project, a reasonable estimate for total permit fees (all trades combined) is 1% to 2% of hard construction cost. A $1,000,000 commercial upfit might generate $10,000 to $20,000 in total permit fees across all disciplines. This figure does not include design professional fees for preparing permit documents, which are additional and typically range from 5% to 10% of construction cost for full architectural and engineering services.
Typical Permit Timelines
Permit timelines are one of the most variable and frustrating aspects of commercial construction planning in Charlotte. Timelines depend on project complexity, current plan review backlog at Mecklenburg County Code Enforcement, the quality and completeness of the permit submittal, and whether zoning or land development approvals are required as prerequisites.
Commercial Permits
- Simple commercial permits (minor interior modifications, no structural changes, no change of occupancy): 3 to 6 weeks.
- Tenant upfits and office build-outs (standard commercial interior work): 4 to 8 weeks from complete submittal to permit issuance with no major corrections.
- Restaurant and food service build-outs: 6 to 12 weeks, due to additional health department coordination and complex MEP requirements.
- Medical office and healthcare facilities: 8 to 16 weeks, due to specialized occupancy requirements and potential for state-level healthcare facility review.
- New commercial construction: 2 to 4 months from complete submittal, assuming zoning is already in place.
- Change of occupancy: Add 4 to 8 weeks to account for full code compliance review of existing conditions.
- Projects requiring rezoning: Add 4 to 9 months for the rezoning process before building permit submission. The Charlotte-Mecklenburg Planning Department's rezoning petition cycle meets monthly, and contested rezonings may require multiple hearing cycles.
- Projects requiring land development approval: Add 4 to 12 weeks for concurrent site plan review and approval through Charlotte-Mecklenburg Land Development.
Post-Construction Requirements
Charlotte and Mecklenburg County have post-construction requirements that apply to certain commercial projects. The Charlotte post-construction tree ordinance requires replacement of any trees removed during commercial construction above a minimum size threshold - this is administered through the City's Urban Forestry Division and must be addressed before the Certificate of Occupancy is issued. Projects that disturbed more than one acre are also subject to post-construction stormwater inspection and, for certain projects, long-term stormwater maintenance agreements with the county.
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View Our PortfolioCommon Mistakes That Delay Permits
The most experienced contractors and project teams in Charlotte have learned through hard experience which permitting mistakes create the longest delays. Avoiding these common errors can shave weeks off a commercial project timeline.
Incomplete Submittals
The single most common cause of permit delays is submitting incomplete construction documents. When reviewers encounter missing information - missing sheets, incomplete code analysis, unresolved coordination between architectural and MEP drawings - they issue correction letters that require resubmittal and restart the review clock. A complete, well-coordinated set of construction documents reviewed internally before submittal pays dividends in faster permit issuance.
Skipping Zoning Verification
Assuming that a proposed use is permitted in an existing zoning district without verifying through the Charlotte-Mecklenburg UDO is a costly mistake. A business plan to open a brewery, medical office, or drive-through restaurant may require a use permit, conditional zoning, or rezoning if the current zoning does not permit the use by right. Discovering this after design is complete forces either a costly design change or a lengthy rezoning process.
Underestimating the Change-of-Occupancy Impact
Converting an existing commercial space from one occupancy use to another - particularly from a lower-risk use (warehouse) to a higher-risk use (restaurant or assembly) - triggers comprehensive code compliance review of the entire space. Fire-resistance ratings, egress widths, sprinkler coverage, accessible routes, and restroom fixture counts are all evaluated against current code for the new occupancy. Project teams that budget only for fit-out work without accounting for the code upgrade costs of a change of occupancy regularly encounter budget and schedule overruns.
Missing ADA Path-of-Travel Requirements
Federal ADA law and North Carolina accessibility code require that when a portion of a building is renovated, the accessible path of travel to that portion must also be brought into compliance up to 20% of the project cost. This means that a $200,000 tenant upfit may require up to $40,000 in accessibility improvements to restrooms, entrances, parking, and accessible routes. Teams that do not budget for path-of-travel costs discover the requirement during plan review, when redesign options are limited and expensive.
Not Engaging Subcontractors Early
Electrical, plumbing, and mechanical permits can only be submitted after the respective licensed subcontractor is identified and their license information is entered into POLARIS. Waiting until after the building permit is issued to engage subcontractors delays the start of trade permit applications, which can push the overall project start date back by weeks.
Incorrect Valuation
Listing a project valuation significantly below actual construction cost to reduce permit fees is a permit violation that can result in the permit being revoked and work being stopped. Conversely, some owners are surprised to learn that Mecklenburg County uses its own valuation tables to cross-check submitted valuations and may adjust the valuation upward, resulting in higher fees than initially expected. Use accurate construction cost estimates when submitting permit applications.
Ignoring Land Development Requirements
Commercial projects that involve any significant site work - parking lot expansion, adding a new building to an existing site, grading work - often require land development permits that run on a parallel track. Teams focused on the building permit sometimes discover late that the site work requires a separate Charlotte-Mecklenburg Land Development permit with its own plan review and approval process. Early coordination with the Land Development office prevents this surprise.
Key Takeaways
- Charlotte / Mecklenburg County Permitting Overview
- Types of Permits Required
- Commercial Permit Process Overview
- Step-by-Step Permit Application Process
- Permit Costs and Fee Structure
When You Need Professional Help
Commercial construction permitting in Charlotte almost always benefits from experienced professional guidance.
Licensed Architect or Engineer Stamps
North Carolina law requires that construction documents for commercial buildings be prepared and stamped by licensed architects and engineers. This is not optional, and submittals without required design professional stamps will be rejected during plan review. For commercial tenant upfits, retail build-outs, office renovations, restaurant construction, and any new commercial construction, budget for licensed design professional services as a line item in the project budget from the start.
General Contractor Permit Management
Experienced commercial general contractors provide significant value in the permitting process beyond simply pulling the building permit. They coordinate the timing of subcontractor permit applications to align with the construction schedule, manage the inspection process to prevent failed inspections that delay work, track correction letter timelines and respond to plan reviewer questions, and navigate coordination between Code Enforcement, Planning, Land Development, and Fire Department when multiple agencies are involved.
For commercial projects, the permitting process is not a box to check at the beginning of a project - it is an ongoing activity throughout design and construction that requires active management. Owners who attempt to manage the permitting process themselves while relying on a GC solely for construction often find that permit delays and coordination failures add significant time and cost to the project.
Expedited Review and Code Consultants
For time-sensitive commercial projects, Mecklenburg County offers an expedited plan review program that can reduce review timelines at additional cost. Some projects also benefit from hiring a code consultant - a licensed design professional who specializes in building code analysis - to perform a pre-submittal code review of the construction documents before submission. This investment reduces the probability of correction letters and can meaningfully compress the time from submittal to permit issuance.
Zoning and Land Use Attorneys
Projects requiring rezoning, conditional zoning, or special use permits benefit from engaging a land use attorney with experience before the Charlotte-Mecklenburg Planning Commission and City Council. Rezoning petitions are quasi-judicial proceedings where the quality of the presentation and the strength of the legal argument matter. Owners who attempt to navigate contested rezonings without legal representation regularly find that their petitions are denied or deferred for avoidable reasons.
We Build's Role in Charlotte Commercial Construction
As a veteran and family-owned commercial construction firm based in Charlotte, We Build has direct experience with the full permitting lifecycle across Mecklenburg County and surrounding areas including Fort Mill and Rock Hill, SC. Our team manages the permitting process as an integrated part of pre-construction services - from initial zoning verification and coordination with design professionals, through permit application and plan review, to inspection scheduling and Certificate of Occupancy. As a U.S. Green Building Council (USGBC) member, we also bring sustainability expertise to projects where green building strategies intersect with Charlotte's permitting and stormwater requirements.
Whether you are planning a tenant upfit, a restaurant build-out, a medical office renovation, or ground-up commercial construction in the Charlotte market, getting the permitting process right from the start sets the foundation for a project that finishes on time and on budget. For a direct conversation about your project's permitting requirements and timeline, call us at (980) 471-1745 or visit our contact page.
Frequently Asked Questions
Commercial building permit fees in Mecklenburg County are calculated as approximately $10 to $15 per $1,000 of construction value, with a minimum fee of around $100. A $500,000 commercial tenant upfit would typically generate a building permit fee of $5,000 to $7,500. Separate fees apply for electrical, plumbing, and mechanical permits, each with base charges plus per-unit or per-fixture fees. Fire sprinkler system permits carry additional charges tied to the number of sprinkler heads. Plan review fees are usually included in the building permit fee but may be assessed separately for complex commercial projects requiring expedited review.
Simple commercial permits for interior tenant upfits with no structural changes usually take 3 to 6 weeks. Mid-sized commercial projects typically run 6 to 10 weeks. Complex commercial projects requiring full plan review - new construction, change of occupancy, or projects with zoning and land development approvals - can take 3 to 6 months or longer. Projects in historic districts or those requiring Charlotte-Mecklenburg Planning Department approval add additional review cycles. Permit timelines vary with volume at the Mecklenburg County Code Enforcement office and the completeness of your submittal package.
Yes, in virtually all cases a permit is required to renovate commercial space in Charlotte and Mecklenburg County. Any work involving structural changes, electrical upgrades, plumbing modifications, HVAC changes, or alterations to fire protection systems requires a permit. Even cosmetic work that alters a fire-rated assembly, corridor, or means of egress typically requires a permit. Work without a permit is illegal and can result in fines, required demolition of unpermitted work, and complications when selling the property. Landlords and tenants should always confirm permit requirements with Mecklenburg County Code Enforcement before beginning any commercial construction.
Charlotte and Mecklenburg County use the POLARIS online permitting system (accessible at permits.mecknc.gov) for most permit applications. The process starts with creating an account, then entering project information including property address, owner details, contractor license numbers, and project description. Construction documents are uploaded directly through the portal. After submission, the application enters plan review queue and reviewers may issue comments or correction letters (called "blocker issues") through the portal. Once all review disciplines approve the plans, fees are calculated and must be paid online before the permit is issued.
For commercial projects in Charlotte, permits must be pulled by licensed general contractors or licensed specialty contractors. Property owners benefit from using a licensed general contractor who manages the permitting process, coordinates inspections, and holds responsibility for code compliance. Subcontractors performing electrical, plumbing, or mechanical work must hold their own valid trade licenses, and their permits are typically pulled separately and tied to the master building permit.